How would you rate customer service at local governmental offices?

Great 5 1% 5 votes
Good 29 10% 29 votes
Fair 64 22% 64 votes
Poor 166 59% 166 votes
I don't know 17 6% 17 votes
281 total votes

Comments

Posted by timefertruth (anonymous) on November 6, 2009 at 5:25 a.m. (Suggest removal)

They act like they are working in Walmart they all have bad attitudes.

Posted by eawprops (anonymous) on November 6, 2009 at 10:58 a.m. (Suggest removal)

Again, this comes from the top down. If those at the top don't have a pleasant personality and good grasp of what hosptitality means then you can't expect them to hire hospitable people.
I point again to the person in charge of the visitor center. This is an inhospitable person. Through luck or Becky they have hired some great people but not all are so great.

When a city hires a manager for a position that is total hospitality and this person is actually vile and nasty, how can those hired under them be great?

Posted by Bigfish (anonymous) on November 6, 2009 at 6:18 p.m. (Suggest removal)

here is an idea, no cell phones allowed at work. . . .

Posted by jrn59 (anonymous) on November 6, 2009 at 9:47 p.m. (Suggest removal)

No cell phones allowed in stores at all. I am tired of listening to other people talking on the phone!

Posted by ProNatchez (anonymous) on November 7, 2009 at 2:05 a.m. (Suggest removal)

About the only time I have to deal with anyone in the local government is to pay my car tag. The ladies behind the counter are always nice and very helpful. It makes it a lot easier to write that check for several hundred dollars every year.

Posted by squeetlebomb (anonymous) on November 7, 2009 at 11:39 a.m. (Suggest removal)

Anyone who deals with people on a daily basis providing them with a service needs customer service training. You are there to help them out. Not make them feel stupid because they don't understand how the system works. This applies to all Government employees. Federal, State and Local.

Posted by Krogers (anonymous) on November 7, 2009 at 12:22 p.m. (Suggest removal)

they are always polite and efficient.....I wouldn't accept anything less, but I also always treat them with respect and appreciation too.....

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