Adams E-911 works for Adams County supervisors

Published 6:00 am Wednesday, November 18, 2020

Adams E-911 Telecommunications is employed by the Adams County Board of Supervisors.

Our job here is to dispatch while relaying accurate information in an efficient manner for the safety of our citizens and local Law Enforcement agencies.

We work hard to ensure the safety of our fellow officers, firefighters, ambulance services and the citizens of Adams County by keeping the caller on the line until help arrives and to aid officers and other agencies with any updates that may occur upon arrival.

Since I assumed the position in March, we’ve had little to no complaints. We have our own separate entity, which we are seeking resources to relocate to a bigger facility.

Our dispatch center is in compliance with the State of Mississippi and housed by certified dispatcher, who is well trained and continuing education in handling emergency situations.

We do not take any reports for agencies nor do we have access to any. The only reports that we send from our CAD system to one agency are the end of the shift reports, which entail the officers on duty and the calls they responded to while on duty.

I work closely with department heads to make sure we all are on the same page with improvements.

Each call is treated with professionalism, courtesy and respect. I monitor traffic regularly to ensure procedures are followed, while moving this department forward. We strive for perfection and public participation. We also work closely with other agencies during critical situations.

Annette Fells

Adams County E-911 Dispatch director