Atmos Energy offers support for customers needing help to pay natural gas bills

Published 12:09 pm Friday, March 29, 2024

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Natural gas bills usually fall when the temperature rises.

As we head towards warmer weather, now is a good time for folks to manage any past-due natural gas balances and get ready for the return of cold air later this fall.

Atmos Energy recently held an energy assistance “blitz” for customers in central Mississippi, where the company donated $100,000 to assist Mississippians who needed help paying their gas bills.

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“The average natural gas bill during the winter is roughly $100 per month,” said Bobby Morgan, Atmos Energy vice president of public affairs. “So, this money will help a lot of customers.”

This donation is one of the hundreds made by Atmos Energy as part of an enterprise-wide Fueling Safe and Thriving Communities drive to invest in educational, literacy, energy assistance and food security resources across the 1,400 communities the company serves.

“Through our partnership with Atmos Energy, we are united in our commitment to serving and uplifting our community, ensuring that no one is left behind,” said Major Timothy Delaney.

Central District PSC Commissioner De’Keither Stamps was also on hand for the Blitz. His office has been instrumental in promoting bill payment assistance for residents in central Mississippi.

“I appreciate the efforts and commitment of Atmos Energy and the Salvation Army to assist and support customers who are facing challenges in paying their natural gas bills,” Central District Public Service Commissioner Stamps said. “We realize it takes significant resources to support the elderly, people with disabilities, veterans and families experiencing financial hardship with the funds they need to enjoy reliable and affordable natural gas throughout the year.”

In the past six months, Atmos Energy has contributed a total of $310,000 in energy assistance dollars to help Mississippians stay warm.

“Helping customers who face financial difficulty is one of the most important things we do as a company,” said Mathew Davidson, Atmos Energy Mississippi Division president. “We believe that families should not have to choose between staying warm and paying for necessities. Partnering with The Salvation Army helps reach the people who most need help. This partnership makes a real difference in our communities.”

Customers may locate an energy assistance agency by visiting or by calling 211.

Atmos Energy encourages customers needing solutions to help with their monthly natural gas expenses to contact Atmos Energy’s customer service team at 888.286.6700 or visit the Account Center at