City employees. other should use manners
Published 12:00 am Sunday, May 17, 2009
Is a little bit of common courtesy too much to ask?
I have noticed lately how few people have even a bare bit of manners in the workplace.
This is something that really bothers me, but it appears that the employer must not require anything more, so workers just blow it off.
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Well, I think when it comes to a city office, politeness should be required.
A city office position is paid by residents’ tax dollars right?
So I would think when a resident calls needing assistance the office worker should show common courtesy on the phone.
For example, let’s say I call the city inspection office.
The answer to the call could be something like this: “City inspection, this is so and so, how may I help you?,” or just a simple “What can I do for you today?” would suffice.
But one thing is certain, identifying yourself is priority in proper phone manners.
So this being said, maybe employers could add one more item to a list of job requirements — be nice.
It is easy as that.
I know there are days that you just don’t want to be at work, and there are people that make your day even worse, but just try to give people a chance and at least begin the phone call pleasantly.